Disneyland Paris announced that Disney’s Hotel New York – The Art of Marvel will not open in June as planned. The resort offers guests with upcoming bookings – June through October – the option of receiving a refund or selecting a voucher for future vacations / vacations.
What is happening:
- Disneyland Paris announced that the construction of Disney’s Hotel New York – The Art of Marvel has been temporarily suspended and the resort will not open as scheduled on June 15, 2020.
- For the moment, Disneyland Paris is not announcing a new opening date.
- Guests who have booked vacation / vacation packages at the resort between June 15 and October 31, 2020 may receive a refund or voucher for a future stay.
Disney’s Hotel New York – The Art of Marvel – Frequently Asked Questions:
“I have a future vacation at Disney’s Hotel New York – The Art of Marvel between June 15 and October 31, 2020. What does this mean for my vacation? “
- Disneyland Paris offers two options. Guests can choose to receive:
- A refund of the amount they paid for their vacation
- A voucher of the same amount valid for 18 months
- Customers who choose the voucher can use it to book a future stay at Disneyland Paris (subject to the conditions then applicable), or to book a stay similar to their initial reservation at the same price and under the same conditions Disney’s Hotel New York – The Art of Marvel once the opening date is known *.
- Guests who bought / booked directly with Disneyland Paris, are requested to complete the electronic form to help process their request.
- Guests who bought / booked through a tour operator (Travel agency, coach operator, online travel agency), should contact this operator directly.
* For certain periods according to your initial reservation if the price of the new stay is lower, you will pay the lower price.
“I have a future vacation at Disney’s Hotel New York – The Art of Marvel starting November 1, 2020 or later. What does this mean for my vacation? “
- Holidays / vacations reserved for Disney’s Hotel New York – The Art of Marvel is confirmed.
- Disneyland Paris will contact visitors by email if the situation evolves.
- In addition, at this time, customers also have the option of modifying or canceling their current reservation free of charge (with the exception of costs related to transport according to our conditions of sale).
- Customers who have purchased / booked directly from Disneyland Paris can call the phone number provided on their confirmation email.
- Customers who have purchased / booked through a travel provider (travel agency, coach operator, online travel agency) can contact their operator directly.